Frequently Asked
Questions

FloridaPanthersSuites.com is the official single-game suites website of the Florida Panthers and Amerant Bank Arena. This website is designed for premium tickets, including luxury suites. This website is operated by the Florida Panthers and powered by SuitePro.

Yes. Suites listed for sale on this website are offered directly by the Florida Panthers.

Your personal information is secured using industry-standard data encryption and security measures. Payments are processed in accordance with PCI DSS, ensuring the highest level of security for credit card transactions. For more details, please refer to our Privacy Policy.

Suites at Amerant Bank Arena offer comfortable seating, private restrooms, HDTVs, in-suite catering options, and a dedicated suite attendant. Some suites may also provide exclusive access to premium clubs within the arena.

To rent a Florida Panthers luxury suite, visit the Reserve Now page, select your desired game, and choose from available suite options. You can complete your purchase online by entering your payment details. If you would like to pay via an alternative payment method, please contact the Florida Panthers Premium Sales & Service Team at 954-835-7825 or email us at [email protected].

After your purchase, a representative from the Florida Panthers Premium Sales & Service Team will confirm your suite details and ticket delivery. All suite and parking passes are issued via mobile delivery on the Panthers App.

All suite tickets and parking passes are exclusively digital and must be accessed via your mobile device. To easily manage your tickets, download the Panthers App and follow the provided instructions. The Panthers App is available for free on both the App Store and Google Play Store. It is recommended to transfer tickets to your guests in advance of your event.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, ACH/bank wire transfers are available upon request. If you have any questions about alternative payment methods, please contact us for further assistance.

Yes, full payment is required at the time of booking to secure your suite.

Suite pricing includes all applicable fees unless otherwise specified.

No, all suite sales are final. Please contact the Florida Panthers Premium Sales & Service Team for more information.

If an event is postponed, your suite tickets will be valid for the rescheduled date.

If an event is cancelled, please reach out to the Florida Panthers Premium Sales & Service Team for more information.

After your suite purchase, a member of the Florida Panthers Premium Sales & Service Team will send a confirmation email with details on how to order food and beverages through our catering provider at Amerant Bank Arena. Preorders must be placed at least 4 business days before the event.

While catering is sure to enhance your experience, it is certainly not a requirement. You may customize your suite experience with an extensive selection of food and beverage options. Choose from curated set menus or à la carte offerings tailored to your preferences. Following your purchase, a Premium Sales & Service Team representative will be in touch via email or phone to provide you with further catering instructions. Preorders must be placed at least 4 business days before the event.

Refer to your suite reservation for additional ticket availability, or contact your representative from the Florida Panthers Premium Sales & Service Team.

Children under 2 years of age do not require a separate ticket for entry to Amerant Bank Arena.

For security reasons, certain items are not allowed inside the arena. Prohibited items include purses, backpacks, backpack purses, cinch bags, sling bags, and drawstring bags. Clutches or purses larger than 4” x 6” are also not permitted. For a full list of approved and restricted items, please visit Amerant Bank Arena Security Policies.

Your suite ticket grants access to the luxury suite. Guests on the Nextiva Club level have access to the Club Stoli area.

Absolutely! Suites are perfect for entertaining clients, celebrating milestones, or hosting group events. Please contact the Florida Panthers Premium Sales & Service Team to discuss custom branding, catering options, and available add-on’s for your next group event.

Parking passes are available for purchase in the General Parking lots.

• D Lot Access: Utilize Gate 1 or Gate 7
• A Lot Access: Utilize Gate 2, Gate 3, or Gate 5

Guests may enter through any of the main doors at the front of Amerant Bank Arena.

Suites open 60 minutes before puck drop, allowing you to enjoy the premium experience before the game.

Yes, in-suite catering services are available during the game, and guests may also visit the main concourse for additional food and beverage options.

Please contact the Florida Panthers Premium Sales & Service Team.

If you experience issues, please contact us at 954-835-7825 or [email protected].

If your event is approaching and you have not received your tickets, please email us at [email protected].